Best Western Big Bear Chateau - Big Bear Lake

42200 Moonridge Road, Big Bear Lake, California, United States, 92315-1814  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Big Bear Chateau - Big Bear Lake

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Overview

Best Western Big Bear Chateau is a 3-star hotel offering a tennis court and a cocktail lounge. This comfortable hotel was opened in 1984 and renovated in 2011.

This hotel is situated 2.4 km away from Moonridge Zoo. The venue is set 30 minutes' walk from Big Bear Lake center.

Best Western Big Bear Chateau Hotel offers a wonderful view to its guests.

A local bus stop is 400 meters away. Due to its location 60 km from Municipal airport, fast access to the Best Western Big Bear Chateau Hotel is provided.

Rooms

The hotel's individual rooms are appointed with complimentary Wi-Fi, climate control, an iron with ironing board, a sofa and a DVD player. Bathrooms with a shower, guest toiletries and towels are featured in every room.

Eat & Drink

The lounge restaurant provides special meals. Offering American and Organic meals, Black Diamond Tavern lies in a shopping area, 150 meters from the property.

Services

The hotel also offers limousines for rent.

Relax

Best Western Big Bear Chateau Hotel provides guests with cribs and a game room for their children. On-site sport activities include snowmobiling, canoeing and horse riding.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   80.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Gift/Newsstand
  • Vending machines

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Ski school
  • Horseback riding
  • Tennis court
  • Golf course
  • Fishing

Services

  • Shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Hearing impaired services
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining facilities

  • Full american breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cots
  • DVDs/ Videos for children
  • Game room

Leisure facilities

  • Outdoor heated swimming pool
  • Seasonal outdoor pool
  • Sauna
  • Jacuzzi

Room facilities

  • Air conditioning
  • Heating
  • Mini-bar
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Big Bear Chateau - Big Bear Lake Big Bear Lake location
Show big map »

Hotel Address:

42200 Moonridge Road, Big Bear Lake, California, United States, 92315-1814

Get directions
City Centre
  • Big Bear Lake
    1.7 mi
Airports
  • Big Bear City (L35)
    2.1 mi
  • Banning (BNG)
    22.2 mi
Train Stations
  • Pine Knot Ranger Station (historical)
    1.7 mi
  • Big Bear Ranger Station
    1.8 mi
  • Bus stop
    400 ft
Restaurants
  • Black Diamond Tavern (cuisine: American, Organic)
    500 ft
  • Get The Burger (cuisine: American)
    2100 ft
Beaches
  • Swim Beach
    1.2 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    80

Rooms and availability

Style Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Room has 2 double size beds with a gas fireplace, table and two chairs, standard television, hairdryer, coffeemaker, and decorated European Style. All rooms come with free high-speed Internet and full hot American breakfast. We have an outdoor spa, game room and exercise room. Hotel is centrally located to the lake, ski resorts, hiking and the village.

Best Western Big Bear Chateau photos Exterior
Guest Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Free internet access
  • Pets allowed
  • Facilities for disabled
  • Terrace
  • Work desk
  • Fireplace
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Voice mail
  • Local calls
  • Bathroom:Jacuzzi
  • Hair dryer
  • Towels
  • Guest toiletries
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Cable TV
  • Wake up service
  • Computer hookup
  • DVD player
  • Radio
Room Description:

Double A - Pets allowed in room, balcony/terrace, wake-up service, alarm clock, coffee/tea maker, smoking policy - non-smoking available, ironing facilities, internet access - wireless, microwave, Breakfast, hair dryer, refrigerator, desk, fireplace, air conditioning

Best Western Big Bear Chateau photos Exterior
King Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Free internet access
  • Pets allowed
  • Facilities for disabled
  • Terrace
  • Work desk
  • Fireplace
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Voice mail
  • Local calls
  • Bathroom:Jacuzzi
  • Hair dryer
  • Towels
  • Guest toiletries
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Cable TV
  • Wake up service
  • Computer hookup
  • DVD player
  • Radio
Room Description:

Room has 1 king bed with a gas fireplace, table and two chairs, standard television, hairdryer, coffeemaker, and decorated in European Style. Full bathrooms in every room, bathtub, shower, toilet, sink. All rooms come with free high-speed Internet, full hot American breakfast. We have an outdoor spa, game room and exercise room. Hotel is centrally located to the lake, ski resorts, hiking, village.

Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Standard|2 Double Beds Triple

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
Room Description:

Standard|Room - Wheelchair Adapted

Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • + More
  • General:Free internet access
  • Dining:Microwave
  • Refrigerator
Room Description:

1 King Bed - wake-up service, alarm clock, balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, ironing facilities, internet access - wireless, microwave, Breakfast, hair dryer, refrigerator, desk, fireplace, air conditioning

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • Fireplace
    • Bathtub
    • + More
  • General:High speed internet
  • Facilities for disabled
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Fridge
  • Media:Cable TV
  • DVD player
  • CD player
Room Description:

Standard|QUADRUPLE TWO DOUBLE BEDS ACCESSIBLE

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Pets allowed
Room Description:

Standard|2 Double Beds Pet Friendly Double (Family Plan)

Best Western Big Bear Chateau photos Exterior Hotel information
Deluxe Double Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Dressing area
  • Carpeted floor
  • Bathroom:Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Bottled water
Room Description:

This double room has a fireplace.

Best Western Big Bear Chateau photos Exterior
Deluxe King Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Jacuzzi
    • Bathtub
    • + More
  • General:Free internet access
  • Fireplace
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Bathroom:Towels
  • Guest toiletries
  • Dining:Microwave
  • Refrigerator
Room Description:

King Deluxe - whirlpool bathtub, balcony/terrace, alarm clock, wake-up service, coffee/tea maker, ironing facilities, smoking policy - non-smoking available, microwave, Breakfast, refrigerator, hair dryer, desk, fireplace, air conditioning

Best Western Big Bear Chateau Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

Popular areas

Convention centers

Amusement

  • Big Bear Parasail1.7 mi

Monuments and Landmarks

Parks

Medical care and Hospitals

  • Bear Valley Community Hospital2700 ft
  • Birth Control Svc1.7 mi

Golf courses and Country clubs

Ski Areas

Marina

Local attractions

  • Swim Beach1.2 mi
    Park Avenue, Big Bear Lake

    Restaurants nearby

    • Black Diamond Tavern500 ft

      Address: 42172 Moonridge Road
      Phone: 909.366.0871

      64% likes this, based on 68 reviews
      Cuisine: American, Organic
      Price Range: USD 10 - USD 25

    • Starbucks2300 ft

      Address: 42140 Big Bear Blvd.

      76% likes this, based on 37 reviews

    • Hacienda Bar & Grill2700 ft

      Address: 41787 Big Bear Blvd

      71% likes this, based on 49 reviews
      Cuisine: Mexican

    • Get The Burger2100 ft

      Address: 42151 Big Bear Blvd
      Phone: (909) 866-8800

      67% likes this, based on 63 reviews
      Cuisine: American

    • Brocco E Posta2400 ft

      Address: Centro Paese

      Cuisine: International

    Hotel information
    • Check-in:
      from  4 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2011
    • Number of rooms:
      80

    Best Western Big Bear Chateau Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Big Bear Chateau

    Average guest rating

    8.0out of 10
    Fabulous
    Based on 107 reviews

    Rating by category:

    Service
    8.0
    Value
    10.0
    Location
    8.0

    Guest reviews

    • 8.8

      FRIENDLY STAFF,VERY CLEAN AND COMFORTABLE. COMPLIMENTARY BREAKFAST BETTER THAN CONTINENTAL STYLE.

    • 9.6

      This property was very clean for its age. Stafff could not do enough to make you feel welcome.

      Not one thing.

    • 10.0

      We loved the location of hotel, cleanliness, friendly staff, great tasty breakfast. Will definitely recommend to family & friends.

    • 9.6

      It was incredible for the money spent. Breakfast was awesome and the room was cozy and very clean. Will definitely come back!

      The only problems I had was the thermostat and wifi. The thermostat was very confusing. In order to make it cold, you had to turn the dial to 80. There is a Fahrenheit degree symbol next to it so I put it down to 40° because it was very hot. At night, we couldn't sleep because it was too hot so I called the hotel. They informed me that 80 was the cold number.. Confusing. But once the air was on, the room became very cold. So we were happy, nonetheless. So just remember to put it at 80°F for cold! Also, the wifi sucked. No internet connection in my room at all. You would have to walk to the hallway to get it.

    • 7.8

      Having the breakfast available. The food was good. The room looked nice, the bed comfortable.

      The chairs in the room were old and very uncomfortable. The table by the chairs was small. Not enough places to put things throughout the room. No refrigerator.

    • 10.0

      game room comfy beds great location

      breakfast omelettes terrible

    • 10.0

      Breakfast buffet was one of the best I have experienced. Super clean spaces. Nice having food avail on site to late.

    • 9.6

      Really nice facility, I have been in better.. But everyone was really nice and helpful..

      Don't eat the Jalepeno Poppers...

    • 8.8

      Wonderful singer in the restaurant on saturday night. Hotel is a little shabby but has a lovely old world charm and beautiful touches. Staff were really friendly and helpful. Very good value - the room was great and breakfast much better than I thought it would be for the price. I'd highly recommend it for travellers looking for great value and a great old-world experience.

    • 8.8

      Staff wonderful! Place clean and nice

      Central controlled temperature... Room stuffy w no way to adjust. Brass headboard uncomfortable

    • 9.6

      Service

      Nothing

    • 9.6

      Breakfast was good and nice variety, rooms are comfy

    • 7.8

      Nice location for skiing, very near the village where restaurants and shops are.

      As usual, breakfast in the US is something that has to improve a lot. Lots of noise during the night (the ice machine), toilet flush from room next door, etc

    • 10.0

      Great location, good breakfast, comfortable beds, cozy rooms with fireplaces.

      Other guests were loud, but that's not the fault of the hotel employees.

    • 8.2

      Breakfast and kindness of staff proximity to ski resorts

    How to reach hotel

    hotel Best Western Big Bear Chateau - Big Bear Lake Big Bear Lake location
    Show big map »

    Hotel Address:

    42200 Moonridge Road, Big Bear Lake, California, United States, 92315-1814

    Get directions
    City Centre
    • Big Bear Lake
      1.7 mi
    Airports
    • Big Bear City (L35)
      2.1 mi
    • Banning (BNG)
      22.2 mi
    Train Stations
    • Pine Knot Ranger Station (historical)
      1.7 mi
    • Big Bear Ranger Station
      1.8 mi
    • Bus stop
      400 ft
    Restaurants
    • Black Diamond Tavern (cuisine: American, Organic)
      500 ft
    • Get The Burger (cuisine: American)
      2100 ft
    Beaches
    • Swim Beach
      1.2 mi
    Hotel information
    • Check-in:
      from  4 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2011
    • Number of rooms:
      80