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Best Western Big Bear Chateau - Big Bear Lake

42200 Moonridge Road, Big Bear Lake, California, United States, 92315-1814  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Big Bear Chateau - Big Bear Lake

Wi-Fi

Wi-Fi in rooms

Parking
Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Overview

Best Western Big Bear Chateau is a 3-star hotel offering a tennis court and a cocktail lounge. This comfortable hotel was opened in 1984 and renovated in 2011.

This hotel is situated 2.4 km away from Moonridge Zoo. The venue is set 30 minutes' walk from Big Bear Lake center.

Best Western Big Bear Chateau Hotel offers a wonderful view to its guests.

A local bus stop is 400 meters away. Due to its location 60 km from Municipal airport, fast access to the Best Western Big Bear Chateau Hotel is provided.

Rooms

The hotel's individual rooms are appointed with complimentary Wi-Fi, climate control, an iron with ironing board, a sofa and a DVD player. Bathrooms with a shower, guest toiletries and towels are featured in every room.

Eat & Drink

The lounge restaurant provides special meals. Offering American and Organic meals, Black Diamond Tavern lies in a shopping area, 150 meters from the property.

Services

The hotel also offers limousines for rent.

Relax

Best Western Big Bear Chateau Hotel provides guests with cribs and a game room for their children. On-site sport activities include snowmobiling, canoeing and horse riding.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   80.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Gift/Newsstand
  • Vending machines

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Ski school
  • Horseback riding
  • Tennis court
  • Golf course
  • Fishing

Services

  • Shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Hearing impaired services
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining

  • Full american breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • DVDs/ Videos for children
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Seasonal outdoor pool
  • Sauna
  • Jacuzzi

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are not allowed.
Pets are allowed on request.

How to reach hotel

hotel Best Western Big Bear Chateau - Big Bear Lake Big Bear Lake location
Show big map »

Hotel Address:

42200 Moonridge Road, Big Bear Lake, California, United States, 92315-1814

Get directions
Airports
  • Big Bear City (L35)
    2.1 mi
  • Banning (BNG)
    22.2 mi
Train
  • Pine Knot Ranger Station (historical)
    1.7 mi
  • Big Bear Ranger Station
    1.8 mi
  • Bus stop
    400 ft
Restaurants
  • Black Diamond Tavern (cuisine: American, Organic)
    500 ft
  • Get The Burger (cuisine: American)
    2100 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    80

Rooms and availability

Best Western Big Bear Chateau photos Room
Guest Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Free internet access
  • Pets allowed
  • Terrace
  • Work desk
  • Fireplace
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Voice mail
  • Local calls
  • Bathroom:Bathtub with spray jets
  • Hair dryer
  • Towels
  • Guest toiletries
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Cable TV
  • Wake up service
  • DVD player
  • Radio
Best Western Big Bear Chateau photos Room
King Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Free internet access
  • Pets allowed
  • Terrace
  • Work desk
  • Fireplace
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Voice mail
  • Local calls
  • Bathroom:Bathtub with spray jets
  • Hair dryer
  • Towels
  • Guest toiletries
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Cable TV
  • Wake up service
  • DVD player
  • Radio
Best Western Big Bear Chateau photos Room
Deluxe Double Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Dressing area
  • Carpeted floor
  • Bathroom:Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Bottled water
Best Western Big Bear Chateau photos Room
Deluxe King Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Bathroom:Towels
  • Guest toiletries
  • Dining:Microwave
  • Refrigerator
Room Mobility accessible
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Pets allowed
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Voice mail
  • Local calls
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Standard|2 Double Bed Mobility Accessible, Bathtub, Non-Smoking, Full Breakfast

King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Pets allowed
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Voice mail
  • Local calls
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Standard|1 King Bed Mobility Accessible, Bathtub, Non-Smoking, Full Breakfast

Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
Room Description:

Standard|1 King Bed w/Jetted Tub Single

Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
  • General:Free internet access
  • Dining:Microwave
  • Refrigerator
Room Description:

1 King Bed - wake-up service, alarm clock, balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, ironing facilities, internet access - wireless, microwave, Breakfast, hair dryer, refrigerator, desk, fireplace, air conditioning

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Pets allowed
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
  • DVD player
Room Description:

Standard|QUADRUPLE TWO DOUBLE BEDS ACCESSIBLE

Quadruple Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • General:Facilities for disabled
Room Description:

Standard|QUADRUPLE TWO DOUBLE BEDS ACCESSIBLE

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Standard|2 Double Beds Pet Friendly Double (Family Plan)

Private Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • Air conditioning
    • + More
  • General:High speed internet
  • Terrace
  • Work desk
  • Ironing facilities
  • Voice mail
  • Local calls
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Wake up service
Whirlpool Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Free internet access
  • Dining:Microwave
  • Refrigerator
Room Description:

Double - whirlpool bathtub, balcony/terrace, wake-up service, alarm clock, coffee/tea maker, smoking policy - non-smoking available, ironing facilities, microwave, refrigerator, hair dryer, desk, fireplace, air conditioning

Whirlpool One-Bedroom King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
  • General:Free internet access
  • Dining:Microwave
  • Refrigerator
Room Description:

King 1-Bedroom - whirlpool bathtub, wake-up service, alarm clock, balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, ironing facilities, microwave, refrigerator, hair dryer, desk, fireplace, air conditioning

Best Western Big Bear Chateau Location

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  • Airports
  • Underground stations
  • Train stations
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  • Tourist attractions
  • Museums
  • Convention centers
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  • Food and meals
  • General

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Restaurants nearby

  • Black Diamond Tavern500 ft

    Address: 42172 Moonridge Road
    Phone: 909.366.0871

    64% likes this, based on 68 reviews
    Cuisine: American, Organic
    Price Range: USD 10 - USD 25

  • Starbucks2300 ft

    Address: 42140 Big Bear Blvd.

    76% likes this, based on 37 reviews

  • Hacienda Bar & Grill2700 ft

    Address: 41787 Big Bear Blvd

    71% likes this, based on 49 reviews
    Cuisine: Mexican

  • Get The Burger2100 ft

    Address: 42151 Big Bear Blvd
    Phone: (909) 866-8800

    67% likes this, based on 63 reviews
    Cuisine: American

  • Brocco E Posta2400 ft

    Address: Centro Paese

    Cuisine: International

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    80

Best Western Big Bear Chateau Reviews

Guest reviews are submitted by our customers after their stay at Best Western Big Bear Chateau

8.0
FabulousBased on107 reviews

Rating by category:

Service
8.0
Location
8.0

Guest reviews

  • 8.8

    FRIENDLY STAFF,VERY CLEAN AND COMFORTABLE. COMPLIMENTARY BREAKFAST BETTER THAN CONTINENTAL STYLE.

  • 9.6

    This property was very clean for its age. Stafff could not do enough to make you feel welcome.

    Not one thing.

  • 10.0

    We loved the location of hotel, cleanliness, friendly staff, great tasty breakfast. Will definitely recommend to family & friends.

  • 9.6

    It was incredible for the money spent. Breakfast was awesome and the room was cozy and very clean. Will definitely come back!

    The only problems I had was the thermostat and wifi. The thermostat was very confusing. In order to make it cold, you had to turn the dial to 80. There is a Fahrenheit degree symbol next to it so I put it down to 40° because it was very hot. At night, we couldn't sleep because it was too hot so I called the hotel. They informed me that 80 was the cold number.. Confusing. But once the air was on, the room became very cold. So we were happy, nonetheless. So just remember to put it at 80°F for cold! Also, the wifi sucked. No internet connection in my room at all. You would have to walk to the hallway to get it.

  • 7.8

    Having the breakfast available. The food was good. The room looked nice, the bed comfortable.

    The chairs in the room were old and very uncomfortable. The table by the chairs was small. Not enough places to put things throughout the room. No refrigerator.

  • 10.0

    game room comfy beds great location

    breakfast omelettes terrible

  • 10.0

    Breakfast buffet was one of the best I have experienced. Super clean spaces. Nice having food avail on site to late.

  • 9.6

    Really nice facility, I have been in better.. But everyone was really nice and helpful..

    Don't eat the Jalepeno Poppers...

  • 8.8

    Wonderful singer in the restaurant on saturday night. Hotel is a little shabby but has a lovely old world charm and beautiful touches. Staff were really friendly and helpful. Very good value - the room was great and breakfast much better than I thought it would be for the price. I'd highly recommend it for travellers looking for great value and a great old-world experience.

  • 8.8

    Staff wonderful! Place clean and nice

    Central controlled temperature... Room stuffy w no way to adjust. Brass headboard uncomfortable

  • 9.6

    Service

    Nothing

  • 9.6

    Breakfast was good and nice variety, rooms are comfy

  • 7.8

    Nice location for skiing, very near the village where restaurants and shops are.

    As usual, breakfast in the US is something that has to improve a lot. Lots of noise during the night (the ice machine), toilet flush from room next door, etc

  • 10.0

    Great location, good breakfast, comfortable beds, cozy rooms with fireplaces.

    Other guests were loud, but that's not the fault of the hotel employees.

  • 8.2

    Breakfast and kindness of staff proximity to ski resorts

How to reach hotel

hotel Best Western Big Bear Chateau - Big Bear Lake Big Bear Lake location
Show big map »

Hotel Address:

42200 Moonridge Road, Big Bear Lake, California, United States, 92315-1814

Get directions
Airports
  • Big Bear City (L35)
    2.1 mi
  • Banning (BNG)
    22.2 mi
Train
  • Pine Knot Ranger Station (historical)
    1.7 mi
  • Big Bear Ranger Station
    1.8 mi
  • Bus stop
    400 ft
Restaurants
  • Black Diamond Tavern (cuisine: American, Organic)
    500 ft
  • Get The Burger (cuisine: American)
    2100 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    80