Best Western Big Bear Chateau - Big Bear Lake

42200 Moonridge Road, Big Bear Lake, CA, United States, 92315-1814show map
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Highlights
8
FabulousBased on  102 reviews
Overview

Best Western Big Bear Chateau is a charming 3-star property set 1100 meters from Interlaken Shopping Center and 2.4 km from Moonridge Zoo. The hotel opened its doors in 1984 and was remodeled in 2011. This 3-star hotel also offers complimentary parking, a storage room and a newspaper stand.

This hotel is located in a shopping area of Big Bear Lake, within walking distance of mountains and palm trees. The property is in a 30-minute walk to Big Bear Lake city center.

The venue is near slopes.

This hotel is a 5-minute walk from Best Western Inn at Moonridge Rd bus station.

Rooms

The rooms offer European interiors as well as a mini bar, a private safe and a work desk. Best Western Big Bear Chateau offers a wonderful view to its guests. The cosy rooms feature carpeted floors.

Eat & Drink

Each morning, the hotel serves a buffet breakfast. Guests can enjoy a range of special dishes at the lounge restaurant. There is a bistro bar on site. Black Diamond Tavern and Get The Burger are located within 150 meters away.

Services

24-hour front desk, laundry facilities and dry cleaning service are also available.

Relax

The hotel provides guests with cots and a game room for their children. Snowmobiling, canoeing and horse riding as well as a gym area and a fitness centre will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   80.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Ski school
  • Horseback riding
  • Tennis court
  • Golf course
  • Fishing

Services

  • Shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Hearing impaired services
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining

  • Full american breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • DVDs/ Videos for children
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Seasonal outdoor pool
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsChildren above
0 years or adults
Extra bedFREE
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Snow SummitSnow Summit3300 ft
Interlaken Shopping CenterInterlaken Shopping Center3300 ft
Bear Valley Community HospitalBear Valley Community Hospital2700 ft
Big Bear Mountain ResortsBig Bear Mountain Resorts3300 ft
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Black Diamond TavernBlack Diamond Tavern500 ft42172 Moonridge Road
Get The BurgerGet The Burger2100 ft42151 Big Bear Blvd
StarbucksStarbucks2300 ft42140 Big Bear Blvd.
Brocco E PostaBrocco E Posta2400 ftCentro Paese
Hacienda Bar & GrillHacienda Bar & Grill2700 ft41787 Big Bear Blvd
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Big Bear Ranger StationBig Bear Ranger Station1.7 mi
Big Bear Discovery CenterBig Bear Discovery Center1.9 mi
Big Bear Solar ObservatoryBig Bear Solar Observatory2.4 mi
Lakeview Shopping CenterLakeview Shopping Center3700 ft
Big Bear ParasailBig Bear Parasail1.7 mi
Meadow ParkMeadow Park1.1 mi
Aspen Glen Picnic AreaAspen Glen Picnic Area2.6 mi
Birth Control SvcBirth Control Svc1.7 mi
Gold Mine Golf CourseGold Mine Golf Course1.2 mi
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Getting around
Airports
Big Bear City (L35)2.1 mi
Banning (BNG)22.2 mi
Train
Pine Knot Ranger Station (historical)1.7 mi
Big Bear Ranger Station1.8 mi
Bus
Bus stop400 ft
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Reviews
8.2
FabulousBased on  102  reviews

Rating by category:

8.0
Service
8.0
Location
  • 8.8
    Superb

    FRIENDLY STAFF,VERY CLEAN AND COMFORTABLE. COMPLIMENTARY BREAKFAST BETTER THAN CONTINENTAL STYLE.

  • 9.6
    Exceptional

    This property was very clean for its age. Stafff could not do enough to make you feel welcome.

    Not one thing.

  • 10.0
    Exceptional

    We loved the location of hotel, cleanliness, friendly staff, great tasty breakfast. Will definitely recommend to family & friends.

  • 9.6
    Exceptional

    It was incredible for the money spent. Breakfast was awesome and the room was cozy and very clean. Will definitely come back!

    The only problems I had was the thermostat and wifi. The thermostat was very confusing. In order to make it cold, you had to turn the dial to 80. There is a Fahrenheit degree symbol next to it so I put it down to 40° because it was very hot. At night, we couldn't sleep because it was too hot so I called the hotel. They informed me that 80 was the cold number.. Confusing. But once the air was on, the room became very cold. So we were happy, nonetheless. So just remember to put it at 80°F for cold! Also, the wifi sucked. No internet connection in my room at all. You would have to walk to the hallway to get it.

  • 7.8
    Fabulous

    Having the breakfast available. The food was good. The room looked nice, the bed comfortable.

    The chairs in the room were old and very uncomfortable. The table by the chairs was small. Not enough places to put things throughout the room. No refrigerator.

  • 10.0
    Exceptional

    game room comfy beds great location

    breakfast omelettes terrible

  • 10.0
    Exceptional

    Breakfast buffet was one of the best I have experienced. Super clean spaces. Nice having food avail on site to late.

  • 9.6
    Exceptional

    Really nice facility, I have been in better.. But everyone was really nice and helpful..

    Don't eat the Jalepeno Poppers...

  • 8.8
    Superb

    Staff wonderful! Place clean and nice

    Central controlled temperature... Room stuffy w no way to adjust. Brass headboard uncomfortable

  • 9.6
    Exceptional

    Breakfast was good and nice variety, rooms are comfy

  • 7.8
    Fabulous

    Nice location for skiing, very near the village where restaurants and shops are.

    As usual, breakfast in the US is something that has to improve a lot. Lots of noise during the night (the ice machine), toilet flush from room next door, etc

  • 10.0
    Exceptional

    Great location, good breakfast, comfortable beds, cozy rooms with fireplaces.

    Other guests were loud, but that's not the fault of the hotel employees.

  • 8.2
    Fabulous

    Breakfast and kindness of staff proximity to ski resorts

  • 9.2
    Superb

    The hotel had forks, knifes and spoons in metal. The plates were not plastic. The breakfast was very good. The hotel had a beautiful interior,

    A glass to drink with instead of plastic cups.

  • 9.6
    Exceptional

    I always like the free breakfast. The staff is nice as well and it just feels relaxing, im always booking my stay here for big Bear.

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Highlights
8
FabulousBased on  102 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsChildren above
0 years or adults
Extra bedFREE
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Big Bear City (L35)2.1 mi
Banning (BNG)22.2 mi
Train
Pine Knot Ranger Station (historical)1.7 mi
Big Bear Ranger Station1.8 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room